BDC Authority Blog

  • The Art of Phone Scripts in Automotive BDC: How to Engage, Persuade, and Close Deals

    by Vince Lamartina
    If you're in the automotive industry, you know that phone scripts play a critical role in the success of your Business Development Center (BDC). Whether you're reaching out to potential customers, following up on leads, or closing deals, having a well-crafted phone script can make all the difference. But how do you engage, persuade, and ultimately close deals over the phone?

  • Automotive BDC: Boosting Efficiency and Driving Sales in the Digital Age

    by Vince Lamartina
    In the fast-paced digital age, automotive dealerships strive to stay ahead of the competition by embracing cutting-edge technologies and strategies. One such strategy, the Automotive BDC, is revolutionizing the way dealerships manage customer relations, boost efficiency, and ultimately, drive sales.

  • Why AI Won't Solve All Dealership Communication

    by Vince Lamartina
    In an era where Artificial Intelligence (AI) is rapidly making its way into various aspects of automotive operations, the sphere of dealer communi...

  • What All Successful Dealerships Have in Common: Essential Elements of a Winning Automotive Business

    by Vince Lamartina
    When it comes to running a successful dealership, there are certain elements that every successful business must have. These elements are the foun...
    Posted in sales

  • How RCS Messaging Can Enhance Texting For Dealerships

    by Vince Lamartina
    Rich Communication Services (RCS) is a new messaging standard that aims to improve and enhance the traditional SMS (Short Message Service) text mes...

  • 5 Ways For Automotive Dealerships To Use Text Messaging

    by Vince Lamartina
    Here are a 5 ways for automotive dealerships to use text messaging to sell more cars and provide a better customer experience.  Use text messaging...
    Posted in Text Messaging

  • BDC 101: Why you need to text

    by Vince Lamartina
    Text messaging has become a preferred method of communication for many people, including in the world of sales. There are several reasons why text ...
    Posted in BDC 101

  • Top 10 ways for car dealerships to sell more cars

    by Vince Lamartina
    1) Offer competitive pricing: Make sure your prices are competitive with those of other dealerships in your area. 2) Provide excellent customer se...
    Posted in BDC 101

  • BDC 101: Why your dealership needs an BDC

    by Vince Lamartina
    In today's highly competitive automotive market, car dealerships are always looking for ways to stand out and attract new customers. One way to do ...
    Posted in BDC 101

  • The Dangers of Offshore Call Centers: Why You Should Think Twice Before Outsourcing

    by Vince Lamartina
    Before partnering with an outsourced BDC vendor the most important question for a dealership to ask is are they using an offshore workforce. Offshore call centers can destroy both your reputation and lead to serious legal problems.